It's time to destroy the pager menace, stop the endless games of phone tags and retire the outdated fax machine. There's a better way to share patient information quickly, securely and with minimal disruption. Secure, encrypted texting enables care providers to use their own devices to communicate in a manner that is reliable, fast and HIPAA-compliant. If only Doc Vader could step into the 21st Century...
The biggest challenge is the back and forth phone calls to relay information to on-call staff, and lack of efficient means to share documents such as overnight reports.
One of the most common contributors to patient error is simply rooted in the lack of consice and timely information during transitions of care. I still hear PCPs not knowing their patients were in the hospital or specialties wishing they were notified of a new consultation in real time.
The majority of the doctors and nurses I work with exchange tons of unencrypted texts throughout the day. Unless it’s something extremely sensitive like pregnancy or HIV, doctors don’t feel they’re taking a risk.
Communication is vital. There’s nothing pleasant about waiting hours to reach a busy hospitalist for patient sign out. Delays reaching consultants for urgent recommendations & interpretations can lead to delayed care & potential adverse outcomes.
Backline was specifically designed for healthcare and features Patient-Centered Chat triggered automatically by your HIS system ADT/HL7 feed, enabling patient care team members to collaborate instantly and share data specific to a single patient.
Click on the resources below to learn how secure web and mobile chat can help you improve care team collaboration and care transition, achieve better health outcomes and make your hospital more efficient.
Backline was specifically designed for healthcare and features Patient-Centered Chat triggered automatically by your HIS system ADT/HL7 feed, enabling patient care team members to collaborate instantly and share data specific to a single patient. Secure, encrypted texting with Backline connects providers in real-time, securely, from any location.
Complete the form below to request a personalized demo of Backline. An expert will get in touch with you to answer any questions you may have surrounding communication breakdowns, HIPPA policies on healthcare messaging and advise on what will work best for your facility.Request a Demo